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FAQs

How long will it take to receive my order?

After placing your order, we will package and prepare your items for delivery within 24 hours. (Most times we have it packaged and taken to USPS the same day you order!)

Once it is taken to USPS, it takes 2-3 days to arrive in the mail. International orders take 7-15 days.

How can I track my order?

Once your order is packaged, you will automatically be sent an email containing the tracking number & estimate for arrival.

I made a mistake when placing my order. What do I do?

If you made a mistake such as inputting the wrong address, size, or quantity, please email hello@dreamcloset.co immediately. This will allow us to fix it before it is packaged. Once it is shipped, it cannot be changed after! 

Can I refund or exchange my order?

Once it is shipped out, we cannot take responsibility if it is damaged, lost or delayed.

Can I shower with my jewelry on?

Our jewelry is NOT waterproof. Avoid showering or swimming with our jewelry on.

What payment methods do you accept?

We accept all credit cards, debit cards, & Paypal.

How can I contact you? 

The fastest way to reach us would be via email - hello@dreamcloset.co

If you dislike emailing, you can direct message (DM) us on Twitter @DreamClosetco